There are no restrooms on the beach for the Coba hotel guests. We were there Jan. 31 Feb. 8. Dear guest, We would like to thank you for taking your time to share your perception about our hotel. grounds than the Tulum hotel. Sports facilities: gym, 5 tennis courts, basketball court, bicycles, motorized sports (additional charge), water activity centre, entertainment amphitheater. Some users have found rooms as low as $11 per night. Animation was good, they did something all day long at the middle pool! We sincerely regret for have not met some of your expectations. It also offers outdoor tennis courts, a swimming pool and a Jacuzzi. The resort and grounds continue to be well very maintained and attended to. We hope to welcome you back to provide you a better experience. Situated in Akumal, Aquatech Villas DeRosa Resort offers 3-star accommodation, as well as an outdoor pool, a private beach and a swimming pool. What are some of the property amenities at Bahia Principe Grand Coba? Hostal El Padrino is situated in Akumal and is close to the area's tourist attractions. Your drive time between the two can vary based on the time of day and traffic trends of the area. Tropical parties, scavenger hunts, Olympic games, contests, karaoke, theme nights. Shallow waters mean the kids can enjoy snorkelling too and as a parent it felt safe. Are there opportunities to exercise at Bahia Principe Grand Coba? Which languages are spoken by the staff at Bahia Principe Grand Coba? 12:00 PM is the check-out time at Bahia Principe Grand Coba. Your honest opinion can be a valuable reference for other customers who are thinking to stay with us, so we deeply appreciate the time you took to share it. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Does Bahia Principe Grand Coba offer any business services? Taxes and fees that are shown are estimates only. km 250 Local B Municipio Tulum, Akumal, Mexico 77760, Carretera Chetumal, Km 250, Akumal, Mexico 77760, Ctra Chetumal-Puerto Juarez Km 265, Xpu-Ha, Mexico 77710, Carr Tulum Boca Paila 3.8 Km Lote 48, Tulum, Mexico 77780, Carr. If you have questions or concerns about your stay, call +52 984 875 5000 to talk to a Bahia Principe Grand Coba front desk representative. Many of the staff have returned and all the new staff we encountered were doing a great job! Is parking available at Bahia Principe Grand Coba? Main buffet is always half full and all tables not bussed and cleaned! Various elements are spread across these sites E.g. Bahia Coba, Bahia Akumal and Bahia Tulum. We would like to apologize for the inconveniences you may have had with the response of some of our services, we have taken note of your observations and we will forward them to those departments in charge in order to apply immediate action to solve these situations and avoid them in the future. Let our professional staff help you find your perfect family vacation, weekend getaway, spring break vacation or that special honeymoon. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Food was good quality, but they never refresh food trays, so you just can read the tags of food you could have))) lines was around 500ft/150meters. But this region is a hot destination for other reasons. If I could give less than 1 star, I would. Its a nice little journey and youll get a little breeze whilst heading there. Opportunity for improvement: The room air-conditioning is pre-set to about 85F and constantly running. All Rights Reserved. Karla, the Guest Services Manager had also pre-booked our a la cartes restaurants. Please be sure it is important for us that all our guests enjoy their time on the property and leave with a good impression and even the desire to come in the future. If you need water or silverware take it yourself. No AC in room, medium temperature was 30C/86F!!! Perched in coastal region of Riviera Maya with contemporary rooms overlooking the beach - 45.6km to Cozumel International Airport. Sports: soccer, basketball, volleyball, boogie boards, Diving lesson in the pool (subject to availability and upon request, a lesson per person per stay), Snack Bar with traditional American food and snacks, open 24 hours a day (alcoholic drinks only served until midnight), 3 la carte dinners in restaurants per week of stay (reservation and formal dress required), Unlimited local drinks, beer and soft drinks in the hotel's bars until 11:00 p.m. (premium drinks with additional charge), Free entry to the nightclub at Hacienda Doa Isabel with local drinks included (premium drinks with additional charge, 18 +), Local drinks at the Plaza Mayor Bar located in Hacienda Doa Isabel. Ask the hotel what activities are available upon arrival, as they vary according to the time of year. the beach for Coba guests is attached to the Akumal site and has its own dedicated beach bar for Coba guests. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. They have not enough chairs anywhere, not at the amphitheater not outside! The food - The main buffet restaurant had a good selection of tasty food. We hope to receive you again at The Mexican Caribbean Receive our warmest regards, Arnold Domnguez Bahia Principe Grand Coba. We recommend calling ahead to confirm details. Located in Akumal, this beachfront resort is next to a golf course and within 3 mi (5 km) of Akumal Beach, Yal-ku Lagoon, and Aktun Chen. Our best regards from Mexico, Arnold Domnguez Bahia Principe Grand Coba. etc. Fed Chetumal Pto Juarez Km 266.3, Xpu-Ha, Mexico 77750, KM 4.5 Carr Ttulum Boca Pa, Tulum, Mexico 77780, Here's how to add a credit card surcharge, A Floriade river cruise grows in the Netherlands, Uniworld Boutique River Cruise Collection, Find More Hotels in Playa del Carmen, Quintana Roo, Mexico, Internet Access (High Speed & Wireless) (additional fee), Common Area Internet Access (Wireless) (additional fee). Please see our partners for more details. At the beach or by the pool, we never had a problem finding a lounger in the shade. If you must come here I suggest booking @ Tulum or Akumal. Studio in Bahia Principe by Olahola offers 3-star accommodation in Akumal. With over 225,000 hotels in our database, no other source compares to our depth of information. 100 Lighting Way, Secaucus, NJ 07094-3626 USATelephone: 201 902-2000. Your honest opinion can be a valuable reference for other customers who are thinking to stay with us, so we deeply appreciate the time you took to share it. Chetumal Benito Juarez, km 250 Local B. Mpio de Tulum., Akumal, Mexico 77760, Crta Chetumal Benito Juarez. I could have done the move myself in 5 minutes tops had the hotel given me the keys. restaurants you book may be at different sites around the resorts but there are golf carts to take you anywhere you need to go if you dont want to walk. Akumal Beach is 2.3 mi (3.7 km) away. The staff speaks multiple languages, including English and Spanish. I have reported to the department in charge and a proper follow-up to your comments will be given right away. Bad: Rooms outdated Coba beach section is tiny Lack of air con anywhere. Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool. else we needed to contact her. TIP - If you see a queue to the counter but have a table and see a staff member around the tables ask them if you can order with them, every time we did this they took our order and brought us our drinks to our table. The basics of hospitality are not evident at this hotel and I would definitely recommend not coming here. (in 13 reviews), "The Resturant that cooks in front of you, staff was so rude." Thank you for letting us know your observation which are very valuable for our work team, be sure we are committed to improve the areas needed to guarantee the entire satisfaction of our future clients. Secrets Akumal Riviera Maya Resort Adults Only, Bahia Principe Luxury Sian Ka'an - Adult Only Hotel, The staff was exceptional . With travelling during pandemic times, we knew that things wouldnt be perfect for everyone but for us, being able to see and hug our amigos from the resort was priceless! Satisfying our Guests is our principal aim. Which room amenities are available at Bahia Principe Grand Coba? The beach is not close you have to Dear Guest, We would like to thank you for taking the time to write us your comments about your stay in Bahia Principe Grand Coba. Dear Guest, We appreciate the time that you disposed to share your valuable feedback with us. Room facilities: Two full size beds or a king size bed, sitting area with sofa, fully-equipped bathroom with hydromassage bathtub, shower, wash basin, magnifying mirror and hair dryer, bathroom amenities. Guests can also enjoy free wireless internet. They gave us 3 restaurant reservations that we never could use, no available times! We have just arrived home from 2 weeks in the Grand Coba. We kept our room @ this one star, no room service, cheap alcohol resort so we could have dinner with family & ALL OF THE RESTAURANTS suck. Rooms: our room was an excellent size with a generous sized bed a couch a large TV and a lovely balcony with a view of the Italian restaurant and small pools/a chill out area. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. Yes, Bahia Principe Grand Coba offers airport transportation for guests. Are any cleaning services offered at Bahia Principe Grand Coba? Search cheap hotels with HotelsCombined. Our best regards, Arnold Domnguez Bahia Principe Grand Coba. Another amazing trip comes to an end. There is no better reward for our work than reading the excellent time that you had due the excellent services and attention from our staff. Upon check-in after a long day of travel we just wanted to have dinner & get some rest. I did note that there were a number of people who chose to wear masks on the trams, at the bars, and walking through the lobbies. Bahia Principe Grand Coba is 2.8 mi away from Akumal. Attached a room bar picture, it was a joke! After 12 times, we still get just as excited to return and just as sad to leave as we did our very first visit. We believe that your suggestions will be very useful to help us to keep focus on customer satisfaction and fulfilment of our hotel standards. Grand Palladium Hotels & Resorts in Akumal, Adults Only and Adult Friendly Resorts Akumal, Hotels near Jet Ski Rentals and Parasailing - Princara Water Sports, Hotels near Universidad Tecnologica Regional del Sur. Access to the la carte restaurants of the Grand Bahia Principe Tulum, except buffets. Situated in Tulum, Anah Suites Tulum provides 4-star accommodation, as well as a private beach and an outdoor pool. Honourable mention to Andres, breakfast waiter - Amazing service. On average, guests have been paying $170 per night to stay at Bahia Principe Grand Coba. Since HotelsCombined searches many hotel sites at once, you can find discount hotels quickly. We were only here for two days before they stole from us. Amenities are in all rooms unless noted otherwise. Your observations will be forwarded to those departments involved to apply the corrective actions. We hope to have the opportunity to welcome you again in the future. They dont have everything, and it isnt top shelf but if youre happy with Havana Club, JD, Bacardi, Smirnoff etc youre good. It is so important to remember that much like at home, the resort is recovering from the pandemic. If you want to book something do it with 1 day in advanced. During our room move the hotel was not willing to give out new room keys and said a porter would come to help with the move. Kudos to Fabilola, the manager of Dolce Vita who went above and below to secure apple pie for my husband for his dessert! It also offers a Jacuzzi, bicycle rental and an outdoor pool. Put your towels on the sun beds in the morning. Our philosophy is focused on our guests satisfaction and we will do our best to change your perception. (The pool waters are warm too) Lots of fish to see so take a snorkel and check out the sights. Remember to be patient, be kind, relax and youll have the best vacation! We had a mini fridge that was stocked daily and the drinks were included which was nice. The guest relations manager play ping pong with you each not taking on board our issues and for three consecutive days had to repeat our issues to three different guest relations managers. I would say a majority of people wear their masks in enclosed indoor spaces, and everyone is required to wear a mask at the buffet, as well as wearing a glove to get your food. It was an honor for our entire team to be at your service. It is our best reward receiving your recognition to the personal attention our staff offer. Receive our warmest regards from Mexico, Arnold Domnguez Bahia Principe Grand Coba. The front desk customer service was able to give us the requested building / top floor room. Ctra. We went on a large family vacation, 5 rooms in total. 100 Lighting Way Secaucus, NJ 07094-3626 USA Telephone: (201) 902-2000, Crta. The Brazilian, Mashua, and Mexican were also all excellent I must say. Access to entertainment and relax services at Grand Bahia Principe Tulum, International entertainment programs for adults and children (day and night), 1 hour per day free (subject to availability and Upon request,) paddle surf, kayaks, tennis, catamarans for hire, snorkeling. Also the beach DOES have an all inclusive bar with a great team. We really regret our services could not meet to your entire expectations, be sure we constantly work with our staff in order to improve the services and attention we offer to our valuable clients and we are open to receive all suggestions, criticism and compliments because this is the best way we will be able to be better every day. cant use facilities at the other BP hotels Overall this is still a good hotel. So, I called the resort myself & booked a room @ Tulum (a definite upgrade). Dear geust Thank you for taking the time to share your feedback of your recent stay in our hotel. Do not let negative reviews deter you from visiting. The beach is protected from the big waves and sharks by the man-made barrier/coral reef. With all that said, we had an absolutely wonderful vacation. Building 27 is has a view of the quiet pool, Dear repeat guest, On behalf the management and all our staff, we would like to send you our warmest appreciation for choosing to be guest in our resort once again. Bahia Principe Grand Coba will run you $170 per night, which is 84% cheaper than the Akumal average. We are thrilled to read you loved our facilities and makes us proud to prove you felt the excellent atmosphere we have created for our guests. Receive our warmest regards from Mexico, Tania Velazquez Bahia Principe Grand Coba, Honestly, this was the worst all-inclusive resort I've had the opportunity to visit. On check-in, we were happy that they were able to accommodate our request for buildings. Hacienda: The Hacienda was a lovely addition to the usual hotel stay the only thing I felt was some of the sellers would be quite pushy and rude, we were looking at a football top for my husband and we were told 1200 pesos, we said we would come back later with cash as we were only really down looking at that point and the seller said we should just put it on a credit card because if we came back later it would be more expensive..Needless to say we didn't buy it and went elsewhere (we got the exact same thing in PDCarmen for 40 USD so we were quite happy). Just got back from Bahia Coba and it was awesome. The beach availability is very limited and you will spend most of your time waiting for a shuttle to take you there. Free entrance to the La Rancherita nightclub at Hacienda Doa Isabel, 3 la carte dinners in restaurants per week of stay (reservation and formal dress required), Snack Bar with traditional American food and snacks, open 24 hours a day, Diving lesson in the pool (subject to availability and upon request, a lesson per person per stay). There are enough loungers but occasionally youll need to look around, people are always coming and going, I never waited more than 5 minutes to get a spot. 90 minutes later after several phone calls to the front desk one finally arrived. You cannot get drinks from the bars at the Akumal and Tulum sites although bars in some places didnt seem to mind. Enter your dates in the form above to see the price rates available for your stay. Family Junior Suites and Master Family Suites, the perfect choice for families, including: All the facilities and services of a Junior Suite; bathrobes and slippers for all the family for use during your stay, children's bath kit, welcome basket with sweets, mini-bar with juices, shakes, milk and soft drinks for children, two fully independent connecting rooms (Master Family Suites), Club Golden Junior Suites Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with daytime activities Evening Mini Disco Bahia Scouts Water Park Teen's Club (11 - 16 years) Baby Station Other services On-site miniature railway providing access to all facilities Medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino.